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| Event | American Society for Training & Development (ASTD) Annual Conference & Expo |
| Time Frame | 1996 to 1999 |
| Profile |
  | A large, mature professional event sponsored by an established non-profit membership organization. |
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  | Up until 1996 had enjoyed a secure position as the leading event in their field. | |
| Threats |
  | Although the event offered excellent technology-related program content, it needed to get the word out in a way that would be noticed immediately. |
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  | This major event was now confronted by a new aggressive for-profit competitor. | |
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